When it comes to the IT infrastructure of your business, what is your managed IT services team doing that supports your overall technology goals? Is your provider proactively managing your IT needs, or have they left you scrambling for IT help when a problem occurs?
How long has your managed IT partner been involved in your business plans and strategies? If it’s over six months, you should have started seeing some significant improvements within your company. After all, the purpose and strategies of a managed IT team are to strengthen your technology infrastructure.
We hope that if you are already partnering with a managed IT services team, you have a clear idea of what these services are. However, if you don’t, we’ll briefly explain.
Managed IT services are a way to outsource the day-to-day management of your information technology needs. The specifics vary on the services provided by managed IT services providers. Some of these technology services include:
- Remote and onsite technical support of desktop software, printing, and networking
- Remote monitoring and management of software patches
- Backup of network and files
- Disaster recovery
- Vendor management
- Virtual Chief Information Officer (vCIO)
- Malware protection
- Cloud security management
- Cloud computing
- Helpdesk or data center support
If you’re reading through the list above, and unsure if your current managed IT team can provide those services, you’ve come to the right place! We’re going over some of the most common and significant services that your managed IT team should be providing your business and employees.
“A Managed IT Services Team Can Do That?”
One of the great things about managed IT service offerings is how versatile these services are for just about every company out there. Managed IT services are designed for individualized business models and plans, regardless of company size, industry type, or the location of your offices.
It’s essential to learn and understand the qualities your managed IT team should possess so that you’re getting the ultimate customer experience that you deserve.